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Frequently Asked Questions

Straight answers on quotes, warranties, parts and the faults we see most.
Can an independent service my BYD without affecting the warranty?

Yes. Under EU regulations, independent garages can service your BYD without automatically affecting its manufacturer warranty, provided the correct servicing procedures and specifications are followed.

We service and repair BYD Atto 3, Dolphin, Seal, Seal U, Sealion 7, Han and Tang models, offering diagnostics, maintenance and specialist repairs.
Yes. BYD’s Blade Battery uses LFP technology, designed for improved safety, durability and thermal stability compared with many conventional EV batteries.
Not necessarily. Charging problems can result from charger compatibility, software issues or communication errors. We can diagnose the cause and recommend a solution.
Yes. BYD models with LFP Blade Batteries can be charged to 100% regularly. Follow your vehicle’s handbook for the recommended charging routine.
Commonly reported issues include infotainment glitches, charging faults, 12V battery problems, electrical warnings and brake or suspension concerns. We can diagnose and repair these issues.
We diagnose BYD software issues and can perform supported updates and resets. Some manufacturer-specific updates may require an authorised BYD dealer.
Please contact us to discuss vehicle collection options, subject to your location and availability.
Contact our Kilcock workshop with your location and vehicle details, and we’ll advise on available collection or recovery arrangements.

Rattle, leak or warning light?

Tell us the model and what it’s doing.

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